Editorial Standards

About The Family Mediation Project

The Family Mediation Project is owned and operated by Digital MIAM.

Digital MIAM created this resource to help provide better transparency and education for people going through family, divorce, and separation issues. We believe that access to clear, impartial information can help reduce confusion and support better outcomes for families.

Read more about this project →

1. Our editorial mission

The Family Mediation Project exists to provide clear, balanced, and accessible information about family mediation and related processes in England & Wales.

Our aim is to help people:

• understand their options
• reduce confusion and anxiety
• make informed decisions
• access appropriate support

We prioritise accuracy, neutrality, and clarity in all content we publish.

2. Independence and neutrality

We are committed to maintaining editorial independence.

Our content:

• does not promote litigation over mediation
• does not encourage or discourage court applications
• does not take sides between individuals
• does not prioritise commercial outcomes over accuracy

Where we reference services or organisations, this is done for information and signposting, not endorsement unless clearly stated.

3. Sources and research

Content is developed using:

• official government guidance (e.g. GOV.UK)
• recognised mediation and family law bodies
• court and judicial publications
• reputable charities and support organisations
• professional mediation expertise

All material is written in original language and adapted for public understanding.

4. Accuracy and review process

We take reasonable steps to ensure accuracy by:

• cross-checking factual information
• referencing authoritative sources
• reviewing content for clarity and neutrality
• updating pages when guidance changes

However, laws, procedures, and policies may change. We encourage users to verify critical information with official or professional sources.

5. Clear separation from legal advice

The Family Mediation Project does not provide legal advice.

Our content:

• explains concepts and processes
• does not interpret law for individual cases
• does not recommend specific legal actions
• does not replace professional advice

We clearly signpost users to legal and professional support where appropriate.

6. Language and tone standards

All content follows these principles:

• plain English
• calm and respectful language
• non-judgemental tone
• inclusive and gender-neutral wording where possible
• child-focused framing where children are involved

We avoid:

• sensational language
• fear-based messaging
• promises or guarantees
• adversarial framing

7. Safeguarding and sensitivity

We recognise that family breakdown can involve:

• emotional distress
• vulnerability
• domestic abuse
• safeguarding concerns

Our content:

• avoids triggering or graphic detail
• includes signposting to support services
• does not assume safety in all situations
• does not present mediation as suitable in every case

Where appropriate, we include guidance encouraging users to seek urgent help.

8. Commercial transparency

The Family Mediation Project may link to related services, including:

• Digital MIAM
• Ark Mediation
• trusted mediation or support organisations

Where a commercial relationship exists, this is:

• transparent
• clearly distinguished from editorial content
• never allowed to compromise accuracy or neutrality

9. Corrections and feedback

We welcome feedback on our content.

If you believe information is:

• inaccurate
• outdated
• unclear

Please contact us at:

Email: contact@digitalmiam.co.uk

We aim to review and, where appropriate, update content in a timely manner.

10. Use of AI and technology

Some content may be supported by technology-assisted drafting tools.

All content is:

• reviewed for accuracy
• edited for clarity
• aligned with UK family mediation standards
• subject to human oversight

11. Audience and jurisdiction

This website is intended primarily for:

• individuals in England & Wales
• professionals supporting families within this jurisdiction

Information may not apply in other countries or legal systems.

12. Commitment to improvement

We are committed to:

• continuous improvement
• expanding resources responsibly
• maintaining high editorial standards
• supporting better outcomes through understanding, not pressure