Mediation starts with a MIAM. Book your initial meeting online through our trusted digital service.
Book a MIAM →Mediation is not right for everyone. This guide helps you decide honestly whether it is a realistic option for your situation — what it requires, when it works best, and when a different route makes more sense.
Key points
For a full overview of how family mediation works, see our complete guide
There is a common misconception that mediation requires goodwill, cooperation, or a workable relationship with your ex-partner. It does not. What it requires is a genuine willingness to attend sessions, listen to the mediator, and engage with the process — even if you feel angry, hurt, or deeply at odds with the other person.
The mediator is trained to manage difficult dynamics. Their role is to keep the conversation structured and productive despite the emotional context. Many successful mediations take place between people who cannot have a civil conversation without a third party present.
Example: A couple who have not spoken directly for six months use mediation to reach a parenting plan. They communicate through the mediator throughout. The agreement covers school arrangements, holidays, and communication protocols — without a single direct exchange between the parents outside the sessions.
The threshold
You need to be willing to attend and try — not to like each other, agree on everything, or arrive without grievances.
Mediation tends to produce the best outcomes where:
There are situations where mediation is genuinely not appropriate, and where a different route — including direct court application — is the right choice:
When Is Family Mediation Not Suitable? — a full guide to the assessment criteria and what happens when mediation is ruled out.
Mediation and legal representation serve different purposes — they are not alternatives to each other.
A mediator facilitates negotiation between two parties. They are neutral and cannot advise either party on what is legally fair or what their rights are. A solicitor advises one party on their legal position, drafts documents, and can represent them in court.
Most people who use mediation find it helpful to also have a solicitor — not to attend sessions, but to give independent legal advice on the outcome before they sign anything. This is sometimes called a 'consulting solicitor' model: the mediator helps you negotiate; the solicitor advises you on whether the result is fair.
Some solicitors also specialise in collaborative law, a model where both parties bring their solicitors into a structured negotiation process. This is a more expensive approach but may suit cases where legal complexity is high.
Plain English
Mediator = helps you negotiate. Solicitor = advises you on the law. Most people benefit from both. Using a mediator does not mean you cannot or should not also have a solicitor.
Mediation is not a guaranteed route to resolution. Around 30% of cases that enter mediation do not reach full agreement. If mediation breaks down, both parties receive FM1 certificates and can make court applications.
Understanding the alternative — court proceedings — is part of making an informed decision about mediation. Court is slower, more expensive, and more adversarial. Many people who try mediation and do not fully resolve their dispute still benefit from the process: partial agreements reduce the scope of what the court needs to decide.
Yes. Mediation does not require a good relationship — only a willingness to communicate through a neutral third party. The mediator manages the dynamic of the sessions and can use techniques such as shuttle mediation, where parties meet separately, if direct communication is too difficult.
Not necessarily. A mediator helps you reach agreement but cannot give legal advice. Many people use both — a mediator to negotiate and a solicitor to review the outcome before signing. Some solicitors also specialise in collaborative approaches that work alongside mediation rather than replacing it.
Even if you are uncertain whether mediation is right for you, attending a MIAM is the right first step. The mediator will assess your specific situation, explain the process in detail, and tell you honestly whether they think mediation is realistic.
The MIAM does not commit you to anything beyond the meeting. If the mediator concludes mediation is unsuitable, they will say so and issue your FM1 certificate. If you decide not to proceed after the meeting, the certificate is yours.
Many people attend a MIAM expecting to decline mediation and leave with a much clearer picture of all their options.
You may also want to learn about:
A MIAM is the ideal starting point — the mediator will assess your situation and tell you honestly whether mediation is a realistic option for you.
Book a MIAM onlineDelivered by qualified family mediators in line with UK mediation standards.
Many people begin mediation by learning, not deciding.
Understanding your options can be a helpful first step.
A full guide to the assessment criteria and what happens when mediation is ruled out.
Read moreRemove the fear of the unknown — a step-by-step guide to the mediation session.
Read moreWhat the evidence says about outcomes in England and Wales.
Read moreIn this section
Mediation starts with a MIAM. Book your initial meeting online through our trusted digital service.
Book a MIAM →